Your APM Looks Green. Users Are Still Abandoning Calls.
A practical breakdown of the metrics, tracing patterns,and alerting strategies that catch voice AI failures before your users do.
Apr 16, 20268 min read

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Articles tagged with #llm
A practical breakdown of the metrics, tracing patterns,and alerting strategies that catch voice AI failures before your users do.

How synthetic data generation, scenario simulation, and automated prompt optimization fixed a production voice agent without touching a single real user call.

Versions 1.82.7 and 1.82.8 were published with credential-stealing malware using a stolen PyPI token. Here is the full attack chain, detection steps, and what to do next.
